Unifies past messages, inquiries, and customer attributes across connected channels.
PRODUCT
One platform for the work behind every customer conversation.
Bring sales, marketing, automation, commerce, and support into a connected operating layer for your team.
Book a Demo →PRASARAI INTELLIGENCE
Intelligence gets useful when it understands your business.
Generic AI can write a message. PrasarAI connects your customer history, product knowledge, operational workflows, and human team into a single engine.
Uses your catalogs, pricing rules, FAQs, and business information.
Executes decisions, routes leads, and triggers business actions automatically.
Handles routine qualification, engagement, and customer guidance.
Steps in seamlessly when judgement, relationship, or expertise is required.
01 · SALES
Turn enquiries into opportunities - and opportunities into customers.
Capture inquiries from connected lead channels into one place and give your team the structure to respond, follow up, and close.
Connected Lead CapturePull inquiries automatically from IndiaMART, TradeIndia, Meta ads, and connected lead sources.
Unified ContextKeep conversation history, contact details, and requirements attached to every opportunity.
Disciplined Follow-upsTrigger automated reminders and nudges so quiet prospects do not get forgotten.
02 · MARKETING & ENGAGEMENT
Turn your customer base into an audience you can engage.
Organize customer contacts, build meaningful segments, and run relevant WhatsApp engagement at scale.
Smart Audience SegmentsGroup customers using attributes relevant to your business, purchase history, or interaction activity.
Targeted WhatsApp CampaignsRun targeted campaigns and structured customer journeys through WhatsApp.
Measurable ImpactTrack response rates, engagement, and downstream outcomes per campaign.
03 · AUTOMATION
Automate the work that happens between conversations.
Turn repeatable customer journeys into visual workflows that respond, decide, route, and act automatically.
Event TriggersInitiate workflows based on incoming messages, time delays, or status changes.
Rules & LogicSet business logic to evaluate requirements, qualify leads, and route data.
Human-in-the-Loop HandoffsBring sales or support reps into the conversation with context attached.
04 · COMMERCE
Turn conversations into buying journeys.
Help customers discover products, explore specifications, and progress toward a purchase or quotation directly in chat.
Interactive Product BrowsingShowcase catalogs, variants, and specifications directly inside WhatsApp.
Requirements & QuotationsGather requirements conversationally and move customers toward a custom B2B quote.
Flexible Commercial JourneysSupport direct payment, quote requests, or salesperson-assisted closes based on how your business sells.
05 · SUPPORT
Give customers faster answers without making support manual.
Combine AI knowledge, automated routing, and team collaboration to resolve routine questions quickly.
AI First LineAnswer routine questions using your business knowledge.
Context-Rich EscalationsRoute complex issues to your team with past conversation and customer context intact.
Human CollaborationBring your team in when expertise, judgement, or a human relationship is required.
INTEGRATIONS
Connect the tools already driving your business.
PrasarAI plugs into the platforms where your customer conversations and inquiries originate.
IndiaMART
TradeIndia
Meta
WhatsApp Business API
Google SheetsREADY WHEN YOU ARE
Do more with the team you already have.
Let automation remember what needs to happen. Let AI help with context and execution. Let your people focus on relationships, judgement, and the work that needs them.